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Complaints procedure

How to raise a concern or complaint about notarial services.

If something goes wrong

The practice is regulated through the Faculty Office of the Archbishop of Canterbury and holds professional indemnity insurance. Please raise any concern with Mike Ramsay first on 01419451917 so it can be dealt with promptly. If the matter cannot be resolved directly, the Notaries Society operates an approved complaints procedure and eligible clients may refer the matter to the Legal Ombudsman.